1. Locate the valve
- Usually where the water line enters the house (basement, crawl space, or near the water meter).
2. Turn the valve off
- Ball valve: turn the handle 90° (perpendicular to pipe = OFF)
- Gate valve: turn clockwise until it stops (don’t force it)
3. Check that water stops
- Turn on a faucet (sink or tub)
- Water should slow, then stop completely
4. Turn the valve back on
- Slowly reopen it (prevents pressure shock)
5. Watch for issues
- Leaks around the valve
- Handle hard to turn or stuck
- Water doesn’t fully shut off